TELUS International Announces Fine-Tune Studio to Enhance AI Model Accuracy and Safety

Over 70% Employees Believe AI-Powered Tools Will Enhance Productivity in the Workplace

Moveworks Partners with Microsoft for Enhanced Enterprise Solutions

What Do Consumers Prefer in CX, Personalization or Speed?

Pega Announces the New Version of Pega Infinity Packed with Next-Gen AI Capabilities

Calabrio Revolutionizes Contact Center Management with Bot Analytics Suite

Kore.ai Sets New Standards In Customer Interactions with the Latest Version of its XO Platform

ASAPP Launches GenerativeAgent that Automates 90% of Contact Center Interactions