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Talkdesk Lays Off Employees for the Third Time in Less Than 14 Months 

Small Retailers Gear Up for Early Holiday Season with Better Deals and AI 

Unbabel Reveals Next-Generation Language Models for Translation Quality Prediction 

ChatGPT Breaks Boundaries, From Text to Voice and Vision 

Is AI the Key to Efficient CX During Financial Strain? 49% of Leaders Believe So

Insider Launches Sirius AI to Provide Marketers with Smart Automation  

US Customer Experience Awards '24 Are Now Live and Open for Entries!