AI & Automation

Small Business Owners Embrace and Seek Guidance on Generative AI

Here’s a Look at Google’s New Era of AI-Powered Ads

Mphasis Partners with to Leverage Conversational AI for Enterprise Success

Data Shows How Bias and Lack of Transparency Around Generative AI Impacts CX

Cognigy and Black Box Team Up to Elevate Customer Experiences with AI

Skills Intelligence Startup Workera Releases Generative AI Skills Assessments

Pega GenAI and its 20 Generative AI-Powered Capabilities

Conduent Expands Healthcare Payer Offering with AI-Powered Provider Data Management Solution for Health Plans