Predicting the Voice of Customer: Unveiling the Power of Data-Driven Feedback
CX Professionals and Customers See Four Areas through Different Lenses
Momentive to Return to its SurveyMonkey Brand Name Under New CEO
Momentive to Be Acquired by Symphony Technology Group for $1.5 Billion
Qualtrics to Go Private in $12.5B Deal
US Customer Experience Awards ’23 Finalists Announced!
Medallia Names New CEO
Personalized Communication Beats Super Bowl Ads, New Survey Finds