About Us

CX Scoop is a B2B online publication primarily reporting on the latest technology news and trends in the US customer experience market.

Over the years, technology has become the fundamental pillar for delivering exceptional CX. In an increasingly digital world, customers expect to connect with their favorite brands in a matter of clicks and through their preferred channel. Organizations that want to meet their customer where they are, need to keep their finger on the pulse of the CX tech industry.

With a mission to become the number one tech source for CX professionals, CX Scoop covers all aspects of customer experience management to keep you at the forefront of CX innovation.

CX Scoop is a part of Awards International (USA) LLC, based in Lewes, Delaware, United States.

Get in touch

We are always on the lookout for fresh CX news. If you have a press release, a report, or a thought leadership piece worth sharing, feel free to drop us an email at the address below.