24/7 Customer Service in the Age of AI
Is AI the Key to Happy Contact Center Agents? 95% Say Yes!
Vodafone and RingCentral Expand Partnership with AI-Driven Contact Center Launch
C1 OnGuard Enhances Foundever Global Contact Centers With Monitoring Platform
Intermedia Updates its AI Agent Evaluator Solution
Pindrop Secures $100M Investment for Advancing Anti-Fraud and Deepfake Solutions
Over 80% of Companies in North America Embrace AI for Enhanced Operations
CallMiner Strengthens Post-Interaction and Real-Time Summarization with GenAI