Contact Center

Vodafone and RingCentral Expand Partnership with AI-Driven Contact Center Launch

C1 OnGuard Enhances Foundever Global Contact Centers With Monitoring Platform

Intermedia Updates its AI Agent Evaluator Solution

Pindrop Secures $100M Investment for Advancing Anti-Fraud and Deepfake Solutions

Over 80% of Companies in North America Embrace AI for Enhanced Operations

CallMiner Strengthens Post-Interaction and Real-Time Summarization with GenAI

IntelePeer Launches SmartCommunicator for Microsoft Teams

Capacity Expands Market Footprint in Voice and Contact Centers via Recent Acquisitions