Twilio and OpenAI Team Up to Transform Customer Service with AI Voice Agents
Intermedia Partners with Dutch Business Communications Provider Voys
Nextiva Unveils New Workforce Scheduling Tool
Sprinklr Launches Local Data Hosting Solution in Switzerland on Microsoft Azure
Avaya Integrates Verint Solutions into Its Experience Platform
Gladly’s AI-Powered Platform Redefines Customer Service, Backed by $40M Investment
Verint Unveils AI-Powered Knowledge Automation Bot
Coca-Cola Bottlers’ Sales and Services Enhances Customer Service with Genesys Cloud