AI Poised to Help Agents, Not Replace Them
Theta Lake Adds Support for RingCentral Contact Center to its Existing RingCentral Integration
ibex Integrates into Genesys Cloud CX
Bandwidth Unveils Solution for Effortless Voice-Based AI in Contact Centers
Genesys and Salesforce Partner on AI-Powered CX Super Solution
Zoom Contact Center Customers Now Have Access to Kore.ai Intelligent Virtual Assistants
Lumen Technologies Leverages Microsoft 365 Copilot to Boost Employee Efficiency
8×8 Enhances Customer Service with Voice Conversational AI