Contact Center

Calabrio Revolutionizes Contact Center Management with Bot Analytics Suite

Kore.ai Sets New Standards In Customer Interactions with the Latest Version of its XO Platform

8×8 Unveils Operator Connect for Microsoft Teams

Zendesk Announces its AI-Driven Customer Service Revolution

Intercom Launches Fin AI Copilot to Provide Agents with Personal AI Assistants

Five9 Enhances Zendesk Integration to Streamline Agent Workflow

Cresta Launches New Offerings to Provide Agents with Real-Time Guidance

Verint Open Platform Integrates with Webex Contact Center to Transform CX Automation