Gladly’s AI-Powered Platform Redefines Customer Service, Backed by $40M Investment

Verint Unveils AI-Powered Knowledge Automation Bot

Coca-Cola Bottlers’ Sales and Services Enhances Customer Service with Genesys Cloud

UJET Secures $76M Series D to Accelerate GenAI Development

New Talkdesk Platform Provides Healthcare Payers with AI and Personalized Service

Verint and Five9 Expand Partnership with Cloud Integration

T-Mobile and OpenAI Partner to Launch IntentCX, AI Platform for Personalized Customer Care

Yellow.ai VoiceX Delivers Faster, Smarter AI Conversations with 1.3-Second Latency