Despite Widespread GenAI Adoption, Confidence in Security Measures Remains Low at 5%

Cengage Unveils GenAI Student Assistant to Personalize Education and Support Student Success

Sanas Partners with Everise and Five9 to Boost Contact Center Communication 

MerchantE Expands Partnership with OvationCXM to Enhance Customer Experience

Dropbox Acquires Reclaim.ai, an AI-Powered Scheduling Platform

Accenture and AWS Launch Responsible AI Platform to Support Enterprise Compliance

Glance Guided CX Now Available on Five9 Marketplace

Almost 50% of Hospitality Managers Face Burnout Amid Rising Challenges