Theta Lake Adds Support for RingCentral Contact Center to its Existing RingCentral Integration

Genesys and Salesforce Partner on AI-Powered CX Super Solution

Zoom Contact Center Customers Now Have Access to Intelligent Virtual Assistants

Domo Launches Flexible AI Framework Domo.AI

Capacity Expands its Automation Offering with Two Acquisitions

Lumen Technologies Leverages Microsoft 365 Copilot to Boost Employee Efficiency

Gartner: GenAI, Digital Customer Service, and Conversational User Interfaces to Transform CX by 2028

Cognigy Releases Its Knowledge AI Solution