Walker: XM Operating Framework Blog Books

Are you eager to revolutionize the experiences you offer but unsure of where to begin? Discovering the realm of experience management (XM) can work wonders. Walker, a Qualtrics-certified experience management firm, explores the six core competencies required to deliver exceptional, well-planned experiences.

This bundle comprises six books, each offering expert guidance, insights, and actionable steps to propel you toward steering a robust, data-driven XM program that enhances customer satisfaction and your company’s overall performance.