Weave has included "Payment Reminders" in its offering to enhance revenue cycle management. These allow practices to easily collect additional outstanding balances by converting each Weave payment invoice or Text to Pay request into an automatic "set-it-and-forget-it" collection campaign.
“We’re very excited to introduce Payment Reminders to our payments product suite. With 63% of patients preferring text payment options, Weave streamlines the process, saving offices time and effort each day,” said Branden Neish, Chief Product & Technology Officer at Weave.
Payment Reminders operate by automatically sending follow-up payment requests after a Weave invoice or Text to Pay request is delivered, encouraging patients to pay their sums online.
Moreover, Weave Payments offers a sophisticated processing solution that streamlines billing and collection for healthcare organizations by integrating existing communication platforms and patient-preferred payment methods.
The platform enables practitioners to issue payment requests by text using Text to Pay, accept credit card or ACH Direct Debit payments, and streamline online and in-person transactions using Online Bill Pay, Scan to Pay, and Mobile Tap to Pay.
In addition, Weave Payments allows practices to store payment methods on file and provides various payment alternatives such as Buy Now, Pay-Over-Time, and Payment Plans. All payment requests are sent directly from the practice's phone number, ensuring patients identify and trust the source.
Prior to this, Weave updated its payments platform by introducing a new feature - Mobile Tap to Pay - which enables patients and clients to make contactless payments conveniently.
