New Talkdesk Platform Provides Healthcare Payers with AI and Personalized Service
No AI with That Shake: McDonald’s to Cancel AI Drive-Thru Trials After Order Fails
Posh AI Secures New Funding to Drive AI Innovation in Banking
Intermedia Launches Archiving Solution for Contact Centers
Cognigy Scores $100M Series C to Advance AI-First Customer Service
Iconic Retailer Presents the First-of-its-Kind AI-Powered Shopping Assistant by Mastercard
What Do Consumers Prefer in CX, Personalization or Speed?
Jetson Expands Khoros Partnership with Amazon Connect Integration