AI & Automation

S&P Global and Accenture Partner to Propel Gen AI Innovation in Financial Services

Macorva Launches AI Call Scorecards to Elevate Customer Service Excellence

GoTo Appoints New Chief Commercial Officer and Interim Chief Financial Officer

Consumers Say Personalized Offers Are the Most Positive Impact of AI on CX

PolyAI Chooses AWS as Its Preferred Cloud Provider

NICE Expands Partnership with AT&T to Enhance Emergency Communications Centers

UserTesting Platform Becomes Available on AWS Marketplace

Wix and Google Partner to Provide Wix Users with Access to Gemini AI