AI & Automation

Verint and Five9 Expand Partnership with Cloud Integration

Enterprise GenAI Spending to Jump by 50% in 2025

T-Mobile and OpenAI Partner to Launch IntentCX, AI Platform for Personalized Customer Care

Yellow.ai VoiceX Delivers Faster, Smarter AI Conversations with 1.3-Second Latency

HubSpot Elevates Customer Experience with New AI Platform Breeze

Parloa Launches AI Agent Management Platform

Talkdesk Introduces Rewriter and Translator for Seamless Service

Vonage Enhances Customer Interactions with Rich, Real-Time Messaging