AI & Automation

Global Security Company Picks NICE to Streamline Global Operations

IntelePeer Launches SmartCommunicator for Microsoft Teams

Capacity Expands Market Footprint in Voice and Contact Centers via Recent Acquisitions

Sinch Unveils Online Resource Center To Help CX Professionals and Marketers

Litify Collaborates with AWS and Anthropic to Develop Secure AI Solutions for the Legal Sector

Avaya Announces New CEO

SoundHound AI Expands Voice Assistant Integration to More Stellantis Brands Across Europe

CommunityWFM Partners with Kore.ai to Elevate Productivity in Contact Centers