AI & Automation

Verint Bots Drive Significant AI Gains for Global Insurance and Utility Companies

Oracle’s HeatWave GenAI Brings Generative AI Directly to Your Database

EU Slams Meta’s ’Pay or Okay’ Model as Major Privacy Violations Are Uncovered

Sharpen Introduces User-Friendly AI to Enhance Contact Center Efficiency

InMoment Boosts Conversational Intelligence with Generative AI

Microsoft Says Russian Hackers Spied on Customer Emails

Weave Unveils Enterprise Solution for Multi-Location Healthcare Practices

New Jasper Tool Allows Users to Remove Backgrounds