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Twilio and OpenAI Team Up to Transform Customer Service with AI Voice Agents
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Verint Unveils AI-Powered Knowledge Automation Bot
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Almost 50 % of Small Business Owners Worry About Automation Replacing Jobs, Yet 79% Plan to Adopt AI
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Yellow.ai Unveils a Solution That Can Reduce Ticket Volumes by 30%
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Kore.ai Launches GALE, The Future of Enterprise AI Application Development
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SoundHound AI Expands Voice Assistant Integration to More Stellantis Brands Across Europe
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IBM THINK 2024 Highlights: Open Source AI, Watsonx Updates, and Automation Tools
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The Rise of CX Automation: Finding the Balance Between Efficiency and the Coveted Human Touch