Avaya Integrates Verint Solutions into Its Experience Platform
Gladly’s AI-Powered Platform Redefines Customer Service, Backed by $40M Investment
Verint Unveils AI-Powered Knowledge Automation Bot
Coca-Cola Bottlers’ Sales and Services Enhances Customer Service with Genesys Cloud
New SuccessKPI WFM Solution Leverages AI for Precise Traffic Forecasting and Staffing
New Talkdesk Platform Provides Healthcare Payers with AI and Personalized Service
Vonage Joins Salesforce BYOC for CCaaS Pilot Program
HubSpot Elevates Customer Experience with New AI Platform Breeze