Contact Center

Glia Expands its Contact Center Solution with AI Capabilities

Zendesk Introduces First-Ever Outcome-Based Pricing for AI Agents

All-in-One Contact Center Provider Sobot Announces Upgraded AI Agent

Sanas Partners with Everise and Five9 to Boost Contact Center Communication 

AI in the CCaaS Market: Reality, Future of Contact Center Agents, and Emerging Trends

Twilio and Polaris Unite to Help Victims of Human Trafficking

RingCentral Boosts RingCX with New Capabilities

Five9 to Lay Off 7% of its Workforce