Customer Preferences

Vonage Enhances Customer Interactions with Rich, Real-Time Messaging

GoTo Launches Connect CX to Bring Streamlined, AI-Driven Customer Experiences

Swifties at the Polls: Could Taylor Swift’s Endorsement Sway the Presidential Election?

Lack of Preferred Payment Methods Drives Consumers Away

Kustomer Integrates Human Touch and AI for Unparalleled Customer Satisfaction and Company Growth

Persado Launches GenAI Tool for Personalized, Emotion-Driven Marketing Content

The Future of Sports Viewing: AI and Tech-Savvy Fans Lead the Way

AI in Customer Service: Enhancing Satisfaction or Falling Short?