Employee Experience

TTEC and Bright Software Join Forces to Transform Contact Center Training

Over 70% Employees Believe AI-Powered Tools Will Enhance Productivity in the Workplace

Almost 80% of Security Professionals Feel Inadequate Protection in the Workplace

Coveo Helps Agents Solve Complex Queries with Generative Answering

Zenarate Elevates AI Simulation Training with Real-Time Customer Call Analytics

Medallia Presents Four Cutting-Edge AI Innovations

8×8 Unveils Cutting-Edge Features Across XCaaS Platform

WorkJam Announces its Availability on Google Cloud Marketplace