Generative AI

Forethought Infuses Generative AI into Customer Support Automation

Salesforce Launches Einstein GPT – ‘World’s First’ Generative AI for CRM

Drift Introduces GPT Integration to Provide Suggested Replies in Live Chat

Pega to Incorporate New Generative AI Technology to Boost Customer Engagement   

Aviso Adds AI-Assisted, Rep-Triggered Capabilities to Its Platform

SoundHound Upgrades Dynamic Interaction with Generative AI

LivePerson Boosts its Conversational Cloud with Generative AI

Cognigy Bolsters its Platform with New Generative AI Solution