Forethought Infuses Generative AI into Customer Support Automation
Salesforce Launches Einstein GPT – ‘World’s First’ Generative AI for CRM
Drift Introduces GPT Integration to Provide Suggested Replies in Live Chat
Pega to Incorporate New Generative AI Technology to Boost Customer Engagement
Aviso Adds AI-Assisted, Rep-Triggered Capabilities to Its Platform
SoundHound Upgrades Dynamic Interaction with Generative AI
LivePerson Boosts its Conversational Cloud with Generative AI
Cognigy Bolsters its Platform with New Generative AI Solution