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Coconut Software Integrates with Glia for Unified Interactions

HubSpot to Acquire Cacheflow

Oracle’s New AI Tools Revolutionize Customer and Field Service Efficiency

Zendesk Launches AI Innovations to Enhance Omnichannel Support

CallMiner Launches Host of New GenAI Capabilities to Support In-Platform Actions

SupportLogic Elevates CX with AI-Driven Voice Connect Integration

Boost.ai Introduces Latest CX Analytics Tools

Twilio and OpenAI Team Up to Transform Customer Service with AI Voice Agents