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Vonage and SAP Team Up to Drive AI Innovation with Advanced API Integration

Genesys Adds Digital Channels and Expands Global Reach

IntelePeers Integrates Pindrop Passport and Protect into its AI-Powered Solutions

AI Rises, But Human Touch Still Key in Financial Services for 52% of Customers

Yext Launches AI-Powered Solution for Local Social Media Engagement

IBM Set to Acquire Oracle Consultancy Accelalpha

Jabra Announces Jabra ClearSpeech, an AI-Powered Solution Speech Enhancement Solution

Only 34% of All Retailers Personalize the Customer Journey, Survey Reveals