Remote Patient Care Company Picks Twilio to Improve Telehealth Services

Remote patient care company Veta Health has chosen Twilio to elevate its clinical platform with embedded video capabilities.

The integration will enable Veta Health customers to improve the quality of treatments of patients at home.

Twilio already powers a number of Veta Health's patient outreach models, such as the asynchronous text and chat features. The new video offering will enable healthcare providers to launch real-time telehealth visits through patients' preferred communication devices.

To communicate with their healthcare provider, patients and caregivers can connect via a secure link or Veta Health's web without the need for a separate app download.

Then, the clinician will use the context around the visit and any patient-reported data captured through the remote monitoring solutions, to continue treatment.

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"At Veta Health, we pride ourselves on our ability to meet patients where they are. The addition of video visits via Twilio allows us to offer providers and patients an experience that is truly longitudinal, irrespective of the care setting. We are happy to be able to meet customer demand for telehealth integrated with remote monitoring in order to serve a multitude of programs from post-acute to hospital-at-home to remote patient monitoring (RPM) and beyond," said Veta Health Chief Technology Officer, Johannes Schroeder. 

In addition to telehealth capabilities, Veta Health also announced the expansion of its patient personalization capabilities with the launch of patient-level alerting.

To help healthcare organizations build solutions that meet their specific needs, Twilio offers messaging and voice APIs, alongside its flagship customer engagement solutions - Flex and Frontline.