Agent Assist

Zoom Contact Center Customers Now Have Access to Intelligent Virtual Assistants

CallMiner Reveals New Real-Time Agent Guidance Features

Genesys Introduces Auto-Summarization with Generative AI AgentAssist Is Now Available for Zendesk Support

Here’s How Five9 Assists Agents with OpenAI Technology

Cogito Releases a Personalized Coaching Solution for Frontline Teams

Real-Time Guidance Platform Balto Joins the Five9 Marketplace

Qualtrics Launches Two New Capabilities to Drive Agent Productivity