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NICE CXone Summer 2023 Release Streamlines Customer Interaction Management
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Oracle Unveils Its Latest CX Power Moves
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Navigating the GenAI Impact: Which Jobs Are Most Vulnerable?
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AI Poised to Help Agents, Not Replace Them
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Marketing Messages Matter— More Than Half of Consumers Act on Restaurant Promotions
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SugarCRM CEO: CRM Is No Longer a Simple Note-Taking Database
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64% Wouldn’t Return After a Single Negative Experience with a Brand
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90% Concerned About Bias in AI-Generated Content, New Survey Reveals