CallMiner Strengthens Post-Interaction and Real-Time Summarization with GenAI
IntelePeer Launches SmartCommunicator for Microsoft Teams
Capacity Expands Market Footprint in Voice and Contact Centers via Recent Acquisitions
CommunityWFM Partners with Kore.ai to Elevate Productivity in Contact Centers
SuccessKPI and ConnectGen Launch Contact Center Builder for Rapid CCaaS Deployment
By Shifting to UCaaS, Expect a CX Boost in These 5 Areas
UJET Pioneers Exclusive TSD Partnership to Enhance Channel Focus
Leading Online Retailer Implements Verint AI-Powered Bots Across E-Commerce and Contact Center