Customer Feedback

Spotify Hikes its Prices Again – and Customers Are Not Happy

Zendesk Invests in unitQ to Enhance AI-Powered Customer Feedback Solutions

UserTesting Introduces New Feedback Engine and AI-Powered Surveys

70% of Consumers Demand Enhanced Experience, Gen Z Leads the Charge

Are Consumers Ready for AI? Exploring Shifting Sentiments in Customer Engagement

Navigating the Evolving Terrain of Surveys: Trends, AI, and Gender Inclusivity

Half of Americans Trust AI for Medical Condition Diagnoses

Alchemer Introduces an Omni-Channel Feedback Solution