Invoca Optimizes Call Routing and Boosts Conversions for Modern Contact Centers
Data Highlights the Fine Line Between Personalization and Intrusiveness
Salesforce Integrates Typeface’s Brand-Specific AI with Marketing GPT
AWS Invests $100M in a Generative AI Program
Wimbledon Ushers in an Era of AI-Powered Commentary
8×8 Appoints Twilio Veteran Lisa Martin as Chief Revenue Officer