Intercom Launches Fin AI Copilot to Provide Agents with Personal AI Assistants
Khoros Customer Care Cloud Merges Bots, Service Knowledge and Agent Support
Infobip Expands Collaboration with Oracle to Become an Independent Software Vendor Partner
Five9 Enhances Zendesk Integration to Streamline Agent Workflow
Talkdesk Appoints New Chief Technology Officer
Retailers Must Embrace AI for Enhanced Customer Experiences
Cresta Launches New Offerings to Provide Agents with Real-Time Guidance
NICE Actimize Introduces New Integrated Fraud Management Platform