Calabrio has announced the appointment of Todd Laddusaw as the company's new CFO. Bringing more than two decades of experience in financial leadership roles and SaaS and private equity firms, Laddusaw will lead the finance, accounting, legal, and tax functions.
"Calabrio is on a rapid growth trajectory, and Todd’s deep experience in financial planning and analysis, as well as business transformation, is going to be instrumental in driving our continued growth and success. Todd's background working at multinational corporations and living overseas will be an integral part of our international expansion initiatives,” said Kevin Jones, Chief Executive Officer, Calabrio.
Calabrio's success is driven by its workforce performance solutions, and Laddusaw's appointment is expected to aid the company's continued growth and transformation.
"I’ve been following Calabrio’s journey for quite some time, and I’m honored to join this well-versed team of innovators. Calabrio has an established reputation in the market and a long history of evolving to exceed customer expectations. I appreciate that even amidst client successes, there is a strong sense of urgency to continue transforming the business,” said Laddusaw.
The company has made significant investments in platform partnerships, including recent integrations with Zoom and Genesys. This move aims to expand the reach of their enterprise-grade, true-cloud workforce performance solution to more customers. Moreover, Calabrio's integration with OpenAI has further improved its AI and machine learning capabilities. This development aligns with the company's mission to enhance agent performance through technology rather than replacing it.At the beginning of the year, Calabrio announced the appointment of Kevin M. Jones as the new CEO of the company. Jones has succeeded Tom Goodmanson, who led the company for the past 15 years.