Cognigy has announced the integration of its platform into the Microsoft Azure Marketplace, equipping their customers with unparalleled accessibility to a seamless, scalable, and efficient AI ecosystem.
"The availability of Cognigy.AI in the Microsoft Azure Marketplace marks another significant milestone in our mission to make our Conversational AI solutions more easily consumable by enterprises worldwide via our expanded partnerships. We are confident that this latest partner achievement will further accelerate enterprises' ability to transform their customer service operations and deliver exceptional experiences," stated Hardy Myers, SVP of Business Development & Strategy at Cognigy.
By embedding Cognigy.AI into Azure Marketplace, businesses can now effortlessly assimilate this tool into their operational fabric. This integration promises a host of advantages, ranging from swift deployment directly from the Azure Marketplace and optimizing setup times to leveraging the robust scalability of Azure for adaptive Conversational AI operations.
Enhanced security has become an inherent benefit as Cognigy.AI harnesses Azure's formidable security measures, assuring businesses that their invaluable data remains fortified. The collaboration further streamlines financial management, enabling businesses to optimize budgets and adhere to cloud commitments without compromising governance standards.
Moreover, businesses are presented with an opportunity to streamline procurement processes. Through a unified source, Azure Marketplace simplifies vendor relationships, fostering increased efficiency and coherence in the adoption of conversational AI solutions.
Cognigy's move to integrate its platform with Azure Marketplace represents a forward leap in providing businesses with the tools they need to thrive in the dynamic landscape of AI-driven customer service.
"Microsoft Azure Marketplace lets customers worldwide discover, try, and deploy software solutions that are certified and optimized to run on Azure. Azure Marketplace helps solutions like Cognigy’s Conversational AI platform reach more customers and markets," said Jake Zborowski, General Manager, Microsoft Azure Platform at Microsoft Corp.
In other exciting news, Cognigy has debuted a new AI Copilot to help agents drive customer service excellence.