AI & Automation

Infosys and SAP Emarsys Partner to Provide Enterprises with Advanced Marketing Solutions

SurveyMonkey Expands Market Research Solutions to All Account Levels

What’s New at Genesys?

Mastercard and Salesforce Integration to Slash Transaction Disputes

Bridging the Gap: Artificial Intelligence in the Contact Center

Avaya and LivePerson Partner to Merge the Best of Voice, Digital and AI Technologies

Yext Unveils Listings Recommendations to Reshape Organic Search for Brands

Calabrio and Avaya Unite to Enhance Contact Centers with Cloud Innovation