
Only 51% of Patients Are Satisfied with their Healthcare Provider’s Contact Center

Customer Support Translation Platform Language I/O Raises $8M

RingCentral Acquires Assets from Hopin to Strengthen Video Offering

UJET and Google Cloud Integrate their CCaaS Solutions with ServiceNow

AudioCodes CCaaS Solution Is Now Certified for Microsoft Teams

Khoros Launches Next-Level Communities Solution

8×8 Unveils New CX and EX Enhancements and Expands Global Reach

Kaleyra Adds WhatsApp to its US Offering