Verint Expands Partnership with Google Cloud
Calabrio’s WFM Solution Integrates with Zoom Contact Center
Genesys Launches GCXNow for Small- to Mid-Sized Businesses
Here’s How Five9 Assists Agents with OpenAI Technology
Human Agents vs Conversational AI: Finding the Right Balance for Successful CX
Five9 Releases Upgraded Adapter for Microsoft Dynamics 365 with CIF 2.0 Support
UJET and Google Cloud Launch UJET WFM
Lumen Adds Talkdesk to Its Portfolio of Cloud-Based Solutions for Contact Centers