Customer Engagement

Automation Anywhere and Google Cloud Partner to Support Business Transformation Across Industries

UserTesting Introduces New Feedback Engine and AI-Powered Surveys

Workato and AWS Forge Strategic Collaboration for Enhanced Customer Success

Intercom Launches Fin AI Copilot to Provide Agents with Personal AI Assistants

Khoros Customer Care Cloud Merges Bots, Service Knowledge and Agent Support

Infobip Expands Collaboration with Oracle to Become an Independent Software Vendor Partner

Five9 Enhances Zendesk Integration to Streamline Agent Workflow

Retailers Must Embrace AI for Enhanced Customer Experiences