Customer Engagement

Bloomreach’s Search and Discovery Cartridge Now Available on the Salesforce AppExchange 

Zendesk Announces Host of New GenAI Capabilities for Next-Level Experiences

8×8 Introduces Video Functionality, a New Standard for Customer Support

SnapLogic to Implement Claude 2 through Amazon Bedrock   

Boomi GPT: Where Natural Language Meets Business Integration 

SoundHound, Samsung, and White Castle Transform Fast Food Ordering

Contentstack Integrates Amazon Bedrock to Expand Offering

PartnerHero Acquires Community and Event CX Platform  ElevateCX