Decoding Consumer Frustrations with Customer Support

Generative AI May Be Customer Support’s Ace in the Hole, Cognigy Suggests

ibex and TPG Unite to Turn Customer Insights Into Action with Unmatched Precision  

Mazda Chooses NICE to Accelerate Cloud Migration

Jasper Unveils Latest Innovations to Elevate Marketing Efficiency  

Webex by Cisco and Outreach Join Forces for a Seamless Sales Workflow

Medallia Announces New Chief Product Officer 

WorkJam and Blue Yonder Expand Partnership to Provide Improved WFM Offering to Joint Customers