Technology services distributor AVANT has formed a strategic partnership with PolyAI to offer PolyAI’s cutting-edge voice assistants to AVANT's wide network of partners and clients through its well-known Pathfinder platform.
"PolyAI's voice assistants are truly world-class, with the potential to transform call center experiences – for both customer and business alike. We are excited to team with PolyAI to empower our Trusted Advisors to make informed and educated business decisions when selecting best-in-class AI-driven contact center solutions for their customers," said Shane McNamara, EVP of Engineering and Operations, AVANT.
This partnership between AVANT and PolyAI is set to create value for all involved. AVANT will include PolyAI’s solutions in its expanding range of global technology offerings, helping its Trusted Advisors stay ahead in the rapidly changing tech environment.
Meanwhile, PolyAI will benefit from AVANT’s growing network of Trusted Advisors to boost its market presence, following its successful $50 million Series C funding round at a $500 million valuation in May.
"This partnership is a significant step forward for PolyAI. We chose AVANT due to their dedication to providing today's Trusted Advisors with a robust portfolio of innovative solutions like our customer-led voice assistants. AVANT's commitment to PolyAI was evident from our first meeting and we are excited for the mutual success this will bring to Trusted Advisors and the customers they serve," said Michael Cibelli, VP of Channels at PolyAI.
