Frontline employee solutions provider Axonify has introduced Max, an innovative conversational generative AI tool designed to provide instant responses to job-related queries, enhancing the productivity and accuracy of frontline workers across various industries.
Max employs cutting-edge technology to comprehend user inquiries and conducts comprehensive searches across available resources to find pertinent information and facts. By leveraging a powerful large language model (LLM), Max promptly formulates concise and real-time responses. Whether it involves addressing HR-related queries like employee benefits or providing instant product details to assist shop floor employees in satisfying customers and finalizing sales, Max delivers accurate responses swiftly to support frontline workers across all facets of their roles.
"Artificial intelligence has been at the core of Axonify's platform for over a decade, with an adaptive algorithm that provides exactly the right training to each individual, everyday. The introduction of Max is simply the next stage of our commitment to developing tools that support frontline workers. Creating better communication, transparency and efficiency between frontline workers and employers is at the heart of everything we do, and our most recent advancements with generative AI remove complex knowledge barriers and communication frustrations for the frontline," said Carol Leaman, CEO and Co-Founder of Axonify.
Moreover, the Max tool offers support for over 60 languages, allowing frontline workers from diverse backgrounds to interact with Max and receive responses in their preferred language. By removing language barriers and providing translation assistance, Max eliminates friction and confusion for workers, ensuring they can effectively communicate and access the information.
Leaman emphasized the company's focus and strategic approach to utilizing generative AI, saying that the Max tool will bring about improvements in workplace productivity while fostering inclusive work environments.
Max is available for early access this July and will generally be available in the fall of 2023.
