Box and Slack have announced an enhanced partnership to bring secure AI capabilities to enterprise content management. This alliance enables joint customers to seamlessly access unlimited Box AI queries directly within Slack, allowing users to ask crucial questions and derive timely insights from Box files without leaving the Slack workspace.
Moreover, the integration introduces several new features, including dynamic and secure file previews, improved workflow automation, and more.
“With this expanded partnership, we are bringing that same level of interoperability and cross-platform ease of use to the world of AI. Now, whether you are working on customer presentations, legal contracts, a budget spreadsheet, or any other file, you can leverage Box AI to get insights and answers without ever leaving your Slack environment. It's never been easier to apply secure, enterprise-grade AI to your work,” said Aaron Levie, Co-Founder and CEO of Box.
How does this help joint customers?
Dynamic and Secure File Previews: Joint customers can now preview, scroll, and view the latest versions of Box documents, including PDFs, spreadsheets, and slide decks, directly within Slack channels.
Real-Time Loading Content Cards: Box files shared in Slack now reflect any changes made to the file in real-time, improving user experience by making sure files are always up-to-date.
Enhanced Box for Slack Workflows: Slack users can create no-code workflows that incorporate their Box content, automating business processes directly within Slack.
Improved Content Workflow: Joint customers can now select Box as the default storage location for all uploads, enabling them to connect Slack channels and Salesforce accounts to the same mapped Box folder structures, ensuring content consistency across all three platforms.
“The world’s largest and most complex enterprises rely on Slack to bring their people, projects, data, knowledge and culture together in one conversational interface – and now with Box AI, companies can intelligently surface insights from their most critical business content, right in the flow of work. Slack’s improved interoperability with Box makes it easy for enterprises to unify files from across their organization and then take action that accelerates their most important business outcomes,” said Denise Dresser, CEO of Slack.
Use cases
Marketing teams can quickly extract key insights from market analysis reports in Slack channels, speeding up decision-making processes, while sales teams can highlight changes in customer presentations shared in Slack, ensuring all team members are updated and improving client interactions. In addition, legal teams benefit from identifying key clauses, terms, and obligations from contracts shared in Slack, streamlining the review process, and operations teams can extract and share key takeaways from budget updates posted in Slack, ensuring alignment with financial goals.
