Cloud-based communication and collaboration solutions platform CallTower has added a new feature - BYOC through the CallTower App for Zoom, expanding its range of unified communication as a service (UCaaS) offerings.
With its new solution CallTower App for Zoom, CallTower continues to improve workplace productivity. The move offers voice connectivity by working through a "bring your own carrier" framework (via Zoom Phone Provider Exchange) and allowing customers to make phone calls through their Zoom Phone accounts.
The CallTower App for Zoom is a comprehensive telephony platform that enables users to make and receive phone calls through the public switched telephone network (PSTN) in many countries worldwide.
“Zoom is excited to have CallTower as part of the Provider Exchange, CallTower brings not only a great coverage map into Zoom Phone but industry leading cloud services and migration expertise,” said Jason Gilligan, Global Business Development for Zoom Phone.
The connection between Zoom and CallTower's cloud-based global voice network allows customers to leverage the CallTower Connect portal to interface with the Zoom Phone admin portal for seamless DID management. Customers can also utilize CallTower's Zoom Calling to switch to Zoom Phone in their own time, as well as integrate with current PBX systems and contact center platforms.
“We are thrilled to add CallTower App for Zoom to our current portfolio. As a long-time Enterprise Voice service provider, we are looking forward to having the opportunity to add Zoom One and its full stack of communication and collaboration as well as Zoom Contact Center in the near future,” said Doug Larsen, VP of Software and Production, CallTower.
CallTower App for Zoom was added to CallTower's CT Cloud Meeting powered by Zoom offering, bringing chat, phone, and meetings into one application.
“Adding this new offering to CallTower’s host of cloud-based solutions was a relatively easy decision for us. By bringing video, meetings, chat, and now phone together in a single offering, customers can get the most out of their collaborative work environment, all in one place. Our customers have the ability to leverage CallTower and migrate to any of our three-enterprise cloud-based platforms from any existing system at their pace. It will be their last port they ever have to do,” adds William Rubio, Chief Revenue Officer.
