Nuance Communications, a subsidiary of Microsoft, has announced that Community Health Network, a health system operating 200 sites in central Indiana, is adopting the Nuance Dragon Medical platform and implementing broad Microsoft Azure cloud services. This initiative aims to transform healthcare delivery, enhance patient experiences, reduce costs, and improve outcomes.
"Our strategic commitment to transform care delivery for the communities we serve demands the secure state-of-the-art IT infrastructure, deep healthcare experience and proven innovation capabilities that Microsoft uniquely provides. Microsoft Azure is a reliable and scalable platform for improving efficiency and accelerating clinical research and AI innovation. The trusted Dragon Medical One and DAX Copilot solutions also reduce administrative workloads associated with clinician burnout while improving access to clinical data and supporting the physician-patient relationship at the center of high-quality personalized care," said Dr. Patrick McGill, EVP, Chief Transformation Officer, Community Health Network.
Community Health Network, based in Indianapolis and recognized as one of the nation's most integrated healthcare systems, is migrating its IT infrastructure to Azure. This move aims to optimize operational efficiency and data security, improve clinical information-sharing, and stimulate healthcare innovation and research. The network is implementing the Epic electronic health record (EHR) system on Azure, broadening the use of Azure Virtual Desktop, and enhancing data security with Azure-based Microsoft Defender services.
In addition, the Community will benefit from the extensive network of developers, consultants, and partners available on the Azure Marketplace, which enables the discovery and deployment of a wide array of vetted healthcare solutions and services to accelerate innovation.
Community Health Network is expanding its use of DAX Copilot and Dragon Medical One to enhance clinical efficiency and documentation workflows. Recently, the network increased the number of clinicians using DAX Copilot integrated with Epic to 400.
This tool automatically drafts clinical notes during both in-person and telehealth visits, helping to reduce clinician burnout and improve patient experiences. As part of the broader suite of Dragon-based solutions, DAX Copilot enables healthcare organizations to adopt a new generation of AI-powered clinical documentation applications at scale while leveraging existing investments in the Nuance Dragon Medical platform. Dragon Medical One, a cloud-based speech recognition solution, acts as a workflow assistant and documentation companion, allowing clinicians to document clinical visits in the EHR efficiently and securely.
"Community's comprehensive deployment of Microsoft Azure and the Dragon Medical platform illustrates the health system's commitment to technology and IT vendor resources that can help deliver immediate and long-term improvements in healthcare experiences, costs and outcomes. Community's investment in state-of-the-art AI tools can help unlock the immense value of healthcare data for improving efficiency and accelerating AI innovation to bolster its healthcare services for patients," said Peter Durlach, Corporate Vice President, Chief Strategy Officer, Microsoft Health & Life Sciences.
Speaking of healthcare, Cognizant and Microsoft have joined forces to transform healthcare administration by integrating generative AI capabilities.
