ASAPP Launches GenerativeAgent that Automates 90% of Contact Center Interactions
Intercom Launches Fin AI Copilot to Provide Agents with Personal AI Assistants
New Talkdesk Autopilot Elevates Customer Service in Banking and Retail
Cognigy’s New AI Copilot Combines Conversational with Generative AI
Cresta Announces New GenAI Capabilities that Enable Agents to Make the Most of Insights
PCI Pal Brings Secure Payment to Zoom Contact Center
eGain Launches AssistGPT, a Knowledge Automation Assistant
Zoom Contact Center Customers Now Have Access to Kore.ai Intelligent Virtual Assistants