Customer Engagement

Pega Announces the New Version of Pega Infinity Packed with Next-Gen AI Capabilities

Kore.ai Sets New Standards In Customer Interactions with the Latest Version of its XO Platform

8×8 Unveils Operator Connect for Microsoft Teams

TELUS International and Appian Transform Business Operations Through a Low-Code Automation Platform

Zendesk Announces its AI-Driven Customer Service Revolution

Mphasis and AWS Introduce the Gen AI Foundry for Financial Services

Stravito Unveils Conversational Assistant to Streamline Decision-Making

Element451 Unveils AI Assistants for Higher Education