Talkdesk Joins Epic’s Pals Program to Elevate Patient Healthcare Experiences
Impulse Purchases Negatively Affect Both Consumers and Brands
Rising Digital Demands: 77% of Businesses Witness Increased Consumer Expectations
Don’t Get Left Behind: 80% of Companies Missing Out on Generative AI’s Potential
Online Grocery Shopping Halves Compared to Last Year
SOCi’s New Survey Solution to Offer Proactive Insights for Personalization Purposes
Majority of Business Leaders Set to Implement Generative AI for Employee Productivity and Customer Service
Data Highlights the Fine Line Between Personalization and Intrusiveness