Contact Center

Oracle Introduces Advanced AI Tools to Enhance Efficiency and Sales in Fusion Cloud CX

Alvaria Announces Its Innovation Lab, Alvaria Horizons

TTEC and Bright Software Join Forces to Transform Contact Center Training

Playvox Launches New WFM Integration with Freshworks

Calabrio Revolutionizes Contact Center Management with Bot Analytics Suite

Kore.ai Sets New Standards In Customer Interactions with the Latest Version of its XO Platform

8×8 Unveils Operator Connect for Microsoft Teams

Zendesk Announces its AI-Driven Customer Service Revolution