Communications data and intelligence provider Smarsh has announced its integration with OpenAI’s ChatGPT Enterprise Compliance API. This development enables Smarsh clients, including 19 of the world’s top 20 financial institutions, to use ChatGPT Enterprise while adhering to regulatory requirements.
"There is immense customer value in being able to not only capture the content from ChatGPT Enterprise compliantly but for that content to be automatically appended with an 'AI-generated content' tag. This will help financial institutions adhere to imminent AI regulation requiring organizations to differentiate AI- versus human-generated content and maintain governance policies for each," said Kim Crawford Goodman, CEO of Smarsh.
ChatGPT Enterprise, tailored for business use, provides advanced security, administrative tools, and enhanced data privacy.
"Financial services and other regulated industries have long had concerns about rolling out new cloud-based solutions due to regulatory requirements and the specific enterprise-grade controls required to meet stringent oversight obligations, and generative AI is no different. Financial services organizations looking to use ChatGPT Enterprise for improved employee productivity can soon do so with enhanced governance controls to help stay compliant with regulations. This will unlock a world of opportunity across the industry," said Goutam Nadella, Chief Product Officer at Smarsh.
The Smarsh Platform enables major financial firms to capture, archive, and monitor communications crucial to their operations. Its AI-driven surveillance technology helps manage risk and maximize the insights from digital communications at an unparalleled scale.
Speaking of ChatGPT's impact on businesses, Huahai Yang, the co-founder and CTO at Juji, emphasizes that while generative AI holds significant potential, achieving substantial business benefits requires deep AI expertise and advanced technical skills.
