Dialpad Names New Chief Revenue Officer

Dialpa has announced the appointment of Nick Slater as its new Chief Revenue Officer (CRO) to accelerate the company's growth and foster innovation. Bringing 15 years of extensive go-to-market experience, Slater has been the interim CRO since August 2023, contributing significantly to the company's AI-powered revenue surge and expanded customer base.  

Previously holding the position of Senior Vice President (SVP) of Global Operations & Sales Strategy at Dialpad, Slater played a pivotal role in team development and crafting an execution model crucial to the company's rapid growth and adoption of its real-time customer intelligence and collaboration solutions.

“I am thrilled to assume the position of Chief Revenue Officer at Dialpad. Witnessing the global impact of our Ai technology has been truly inspiring. My focus is on driving innovation, fostering growth, and creating purpose-built solutions to meet the evolving needs of our customers and partners. I am dedicated to pushing boundaries and ensuring that we deliver value that drives businesses forward. I am ready to help lead Dialpad into its next stage of growth,said Slater.

Before joining Dialpad, Slater served as the Chief Operating Officer and Senior Vice President of International Sales at SAP Concur, leading a 1,500-person organization to achieve over $800 million in annual revenue. With key roles at 3M, JP Morgan Chase, and ManpowerGroup, Slater's proven expertise in go-to-market strategy and operational excellence positions him as a valuable asset for Dialpad as it aims for global scaling.

During Slater's tenure as interim CRO, Dialpad fortified its AI capabilities and solidified its global market presence. As the exclusive provider of a fully integrated AI-powered customer Intelligence Platform, Dialpad offers real-time AI for Customer Engagement, Sales Intelligence, and Collaboration. With six years of Dialpad AI innovation, the company has accumulated a substantial dataset from over six billion minutes of AI-powered business conversations, establishing itself as a leader in AI-driven communication solutions for businesses of all sizes.

Slater's appointment as CRO strategically strengthens Dialpad's leadership team, aligning with the company's ambitious goal of surpassing $1 billion in annual revenue in the coming years. His track record in building high-performing sales teams and optimizing operational processes aligns seamlessly with Dialpad's mission to revolutionize business communication with Ai.

This announcement follows a remarkable year for Dialpad, marked by substantial ARR growth, a $50 million investment in Ai research and development, and the introduction of new Ai products, including DialpadGPT.

“During his tenure as interim Chief Revenue Officer, Nick has already been instrumental to our growth and momentum upmarket. Making Nick our CRO is a no-brainer given Nick's strategic vision, leadership, and results. Continuing to build our team under Nick’s excellent leadership is essential as we continue to advance our mission of bringing our Ai-driven customer intelligence and collaboration platform to the global market,” said Craig Walker, the CEO and Co-Founder of Dialpad.